CalmNext Support

How can we help?

Updated August 27, 2026

Edit a routine

1. Open Grown-ups from the home screen.
2. Complete the arithmetic parent check.
3. Choose the routine to edit or select Build a routine.
4. Add, remove, or reorder picture steps, then save.

Add a familiar picture or voice

Open Pictures & familiar voices in the Grown-ups area. Choose a standard step or create a personal one. Photos and recordings stay on the device.

Voice prompts

Standard steps use prerecorded audio included with CalmNext. Personal steps speak only after a grown-up adds a caregiver recording. If audio cannot play, check the device volume and try again; CalmNext does not send the step to a speech or AI service.

Pause or change a timer

During a routine, use Pause, add one minute, remove one minute, or Remove timer. Leaving a routine offers the choice to pause and go home or end the routine.

Restore or cancel Plus

Open the parent area and choose Restore Purchases. This remains available even before the Plus offer is shown. Cancel a monthly or annual plan through the subscription settings for the Apple ID or Google account used to purchase. BrightByte cannot directly charge a card or cancel a store subscription.

Contact

Email lillilkidssongs@gmail.com. Include the device type, app version, routine name, and what happened. Please do not include a child's private information.